Here for you, always
If you are going through a hard time, you are not alone. Here you will find free, professional resources for immediate support. Most of the lines below are in Spain.
Emergencies
The single emergency number across the whole European Union: police, fire service and emergency medical help. Call if you are in immediate danger or need urgent medical assistance.
For women: gender-based violence
Specialist resources for women who are victims of gender-based and sexual violence.
016 – Helpline for victims of gender-based violence (Spain)
01624/7 · Free · Confidential · Multilingual
Spain’s national line against gender-based violence. Legal advice, information on resources and immediate psychosocial support. It leaves no trace on your phone bill. Help in 53 languages.
- 600 000 016
A mobile alarm service for victims of gender-based violence: a device with an emergency button that connects to a 24-hour response centre. It sends security and medical help when needed, with personal attention and follow-up.
Free information and advice on women’s rights: employment, social security, family, discrimination. Monday to Friday 9:00–20:00 and Saturdays 9:00–14:00. It handles complaints of discrimination on grounds of sex.
- inmujer@inmujeres.es
Mental-health crisis
Professional support for people with suicidal thoughts, emotional crises and mental-health problems.
“Llama a la Vida”, the Spanish Ministry of Health’s national line. Support for people with suicidal thoughts or at risk of suicide, and for their families, from trained professionals. Includes video interpreting in sign language.
A charity offering emotional support in crisis: a complete, free service run by trained volunteers. Crisis guidance by phone, chat and email. Present in 29 Spanish cities, with more than 200,000 contacts a year.
The Spanish Red Cross listening and emotional-support service. Confidential support from trained professionals and volunteers: a safe place to talk about what worries you and get guidance.
Information and advice on mental health. A network of 18 regional organisations with more than 300 associations across Spain. Guidance on peer-support groups, local resources and specialist services. Mobile contact number: 672 370 187.
Outside Spain
Two well-known lines for readers elsewhere. In any EU country, 112 reaches the emergency services.
The national suicide and crisis line in the United States.
Emotional support for anyone who is struggling, in the United Kingdom and Ireland.
Additional resources
Other support and companionship services.
Aquí Estoy Chat
24/7 · Free · Confidential · Multilingual
A charity offering free emotional support on WhatsApp. Companions trained in empathy, available to every Spanish-speaking country. Recognised by Ship2B’s B-Value and nominated for the Impact Awards.
- Add to contacts
Obro Feel (Catalonia)
24/7 · Free · Confidential
An emotional-support chat for young people in Catalonia, focused on spotting mental-health problems in teenagers: depression, suicidal thoughts, eating disorders. A safe, private, non-judgemental space on WhatsApp.
- 680 354 155
You are not alone
Asking for help is an act of courage, not of weakness. These services exist precisely to be with you in the hardest moments. We all deserve professional support when we need it.
If you know someone who might need these resources, share this page. Sometimes simply reaching out a hand can make all the difference.